Refund policy

Return policy :
You can return your items within 30 days if they are unused and in the same condition as when you received your order. Packaging and all pieces must be identical. Otherwise, charges may apply. If 30 days has paid off, we will not be able to refund your order.
A 5% fee will be charged to cover transactional costs and shipping costs will not be refunded on refunds.
The refunded price will be the price paid, lessee taking into account discounts and rebates.
To complete your return, you will be asked for the invoice number of your order.

For replacements:
We replace items if they are faulty before they are used. The bagger is guaranteed for one year, if clean and reasonable use has been made.
If you want to replace some of your items within the first month, it will be possible if they are in inventory. A 5% fee will be charged, as well as transport costs paid by La Débacle. You are responsible for the return shipping of your items.

The return address is 3943 rue Principale, Sainte-Cécile-de-Whitton, Quebec, G0Y1J0.

 

 

Please contact us at info@ladebalcevaleur.com or 819-342-5158.